Yes. If there’s a rare exception, the condition would be listed in the description of the product.

All items are final sale and cannot be returned or exchanged under any circumstances.⁣
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Plus is not responsible for any quality control defects or damage caused by wear.

This will depend on whether your order has been processed or not. Any approved order cancellations will be subject to a 10% restocking fee to cover non-refundable processing fees that we pay at the time the order is placed.

Our pre-order program gives you the opportunity to secure your next grail, with the guarantee of knowing it's 100% authentic.⁣
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⁣⁣If you would like us to source an item for you, please refer to our pre-order form.⁣
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If it's a missing size for a product we sell, you can either sign up for restock email notifications on the product page, or we can source the size specifically for you, using the above form.

Yes, if your order is over $20, the in-store pickup options will appear for free at checkout. If the item you purchased is not at the location you chose to pick up from, we’ll contact you. Please allow 1-10 business days for the product to arrive at the new location in those cases.

Yes, every product we sell is guaranteed authentic.

Please allow 1-3 days for order processing. Orders containing multiple items fulfilled from different locations may be subject to extended processing timelines.

All items ship from Canada. Any duties and import fees for international orders are the responsibility of the customer.

No, we are currently not offering legit checks at any of our locations.

No, we are currently not accepting consignment.

Yes, we are always buying. Please visit our Sell To Us page for more information.

Yes. Rare exceptions for old and highly coveted items, so feel free to reach out if you have a grail.

Speak with a sales associate, we are happy to transfer items for you from our warehouse. If it’s an item or size we don't have, we have a pre-order program. We source the item for you from our wide range of networks and can ship the product directly to you. Please note upwards of 3 weeks are needed for some items.  

We're always on the lookout for hard working individuals who are interested in streetwear and collectibles. Send us your resume at careers@plusshop.ca if you're interested in potentially working at Plus.

Most items are priced based off of their secondary market value. 

We constantly re-price our items, up and/or down, to remain as competitive as we can be, with the dynamically changing secondary marketplace. We do not offer price adjustments on items purchased prior to any sales and/or price decreases.

Please email us your question at contact@plusshop.ca, we'll be happy to help.